Privacy & Security

PRIVACY GUARANTEE

Shopping with L’ACRIMA is safe. We understand that your trust is our most important asset and we are committed to the protection and proper use of your personal information.

We are further committed to maintaining an understanding of the products you find to be most valuable. We respect your privacy and take great care to safeguard information in our possession.  At L’ACRIMA we collect information from you that you provide to us when you shop online. All personal information including your credit card number, name, email and address are encrypted through our secure network as they are transmitted over the Internet. This information is used to enable L’ACRIMA to deliver products that you have ordered, to contact you in the event of order or delivery difficulties, for verification, to respond to your inquiries and to deliver information about our products.  We collect customer information in an effort to improve your shopping experience and to communicate with you about our products.
 
We appreciate your patronage and respect your privacy. Any information you give us will NOT be shared with any outside company or third party.

When you shop at L’ACRIMA by phone or website, your name or any other details about you will be shared with any other company or agency.

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Federal Express , U.S. Postal Service and Canada Post. In no instance are these business affiliates allowed to use your personal information for any other purpose.
 

SECURITY GUARANTEE

As soon as we ask you for any private, secure information, L’ACRIMA uses SSL technology to transmit this information over the Internet. The secure server encrypts the information so that it cannot be read as it travels over the Internet.

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.

THE ABOVE POLICY APPLIES TO INFORMATION TRANSMITTED TO US USING THIS WEBSITE. PLEASE NOTE THAT E-MAIL IS NOT ENCRYPTED AND IS NOT CONSIDERED A SECURE MEANS OF TRANSMITTING CREDIT CARD INFORMATION.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 1 (800) 293-1710.  A service representative will be happy to take your L’ACRIMA order right over the phone.

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